Privacy & Legal
Effective date: 11 July 2026
1. Who We Are
This website is owned and operated by Key Lime Collective Limited ("we", "us", "our").
Company Number: 16398361
Registered Office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email:
privacy@keylimecollective.com
Website:
www.keylimecollective.com
ICO Registration Number:
ZB792394
2. Our Commitment to Privacy
We are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.
3. Information We Collect
Depending on how you interact with our website, we may collect:
Name
Email address
Information submitted through our contact forms
Newsletter subscription details
Technical information such as IP address, browser type, device type and pages visited
Cookie preferences
Website usage statistics
If we introduce customer accounts or an online shop in the future, we may also collect information required to process purchases and provide customer support.
4. How We Use Your Information
We may use your information to:
Respond to enquiries
Send newsletters and marketing emails where you have given consent
Improve our website and visitor experience
Analyse website performance
Detect fraud or misuse
Comply with legal obligations
We will only use your information where we have a lawful basis for doing so.
5. Newsletter & Marketing
If you subscribe to our newsletter, we may occasionally send:
Travel updates
New YouTube videos
Product announcements
Company news
Special offers
You may unsubscribe at any time using the link provided in every marketing email.
6. Contact Forms
If you contact us through our website, we will use the information you provide solely for responding to your enquiry and managing our relationship with you.
7. Cookies
Our website uses cookies to:
Ensure the website functions correctly
Remember your preferences
Understand how visitors use our website
Improve performance and usability
We may use Squarespace cookies together with analytics cookies where appropriate.
Where legally required, we will obtain your consent before placing non-essential cookies on your device.
8. Analytics
We currently use Squarespace Analytics.
In the future we may also use services such as:
Google Analytics
Google Search Console
Meta Pixel
These services help us understand website traffic and improve our content.
9. Third-Party Services
Our website may contain links to external websites and services including:
YouTube
Instagram
Facebook
TikTok
These websites operate independently and have their own privacy policies.
10. Data Storage
Our website is hosted by Squarespace.
Information submitted through our website may be securely processed by Squarespace and any service providers we use for website hosting, email communications and analytics.
11. Future Online Shop
When our online shop launches, we may collect information necessary to:
Process orders
Deliver products
Provide customer support
Prevent fraud
Payment information will be securely processed by our chosen payment provider. We do not store your payment card details.
12. How Long We Keep Information
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.
13. Your Rights
Under UK GDPR you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent where applicable
Request a copy of your personal information
To exercise any of these rights, please contact:
privacy@keylimecollective.com
14. Complaints
If you are unhappy with how we process your information, you have the right to complain to the Information Commissioner's Office (ICO).
15. Intellectual Property
Unless otherwise stated, all photographs, videos, graphics, branding, logos, text and other content on this website are the property of Key Lime Collective Limited and may not be copied, reproduced or redistributed without our prior written permission.
16. Website Terms of Use
By using this website you agree:
to use the website lawfully;
not to attempt to interfere with its operation or security;
not to reproduce our content without permission;
that all information is provided for general information purposes only;
that we may update or remove content without notice.
While we aim to ensure the information on this website is accurate, we cannot guarantee that all content will always be complete, current or error-free.
17. Changes to This Policy
We may update this Privacy & Legal page from time to time.
The latest version will always be published on this website.